Best Premium and Free WordPress Themes › Forums › Weblog › Education Pro
- This topic has 12 replies, 2 voices, and was last updated 1 year, 8 months ago by
acmesupports.
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AuthorPosts
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April 2, 2022 at 8:21 pm #101898
krisanthya
ParticipantI’m having issues with my Education Theme on mobile client. Does this only work if set up under Home 1 example on live preview. And home 2 and Home 3 do not allow mobile phones to see the pull down menu and only see the first page?
April 3, 2022 at 3:31 am #101902acmesupports
ParticipantDear Krisanthya,
If you can provide us with your site URL, we will observe and provide you with possible solutions.Best Regards!
April 3, 2022 at 3:54 am #101903krisanthya
ParticipantIt’s http://www.premiercustomcurbing.com but I had to change menu from pulldown bar to just each page right now. Cause it wasn’t working and I had no idea why.
April 3, 2022 at 3:55 am #101904krisanthya
ParticipantHips it has the https I don’t know if that matters to pull up. Thank you
April 4, 2022 at 5:10 am #101912acmesupports
ParticipantDear Krisanthya,
Can you please deactivate some unnecessary plugins and check if it solves the problem?
Best Regards!April 5, 2022 at 10:15 pm #101945krisanthya
ParticipantYes I had done that already a few times and cleared cache. And some reason I can’t even get the bubble for text support.
April 6, 2022 at 6:40 am #101946acmesupports
ParticipantDear Krisanthya,
Please update the theme to its latest version.
Best Regards!April 9, 2022 at 8:56 pm #101953krisanthya
ParticipantIt is on the latest version 3.0.5 and I use the web browser to update and do everything with it.
April 9, 2022 at 11:52 pm #101957krisanthya
ParticipantI take that back. I might have a old one I see a different version in a different area of I see 1.0.3 but let me try that I that what the yearly subscription is? It just keeps it updated
April 10, 2022 at 6:51 pm #101970krisanthya
ParticipantWell that update did not fix a thing. Still can’t reach support via chat this has got to be the worst customer service ever
April 12, 2022 at 12:44 pm #101989acmesupports
ParticipantDear Krisanthya,
Our developer team is working on your issue. You will be replied soon.
Best Regards!April 16, 2022 at 12:28 am #102069krisanthya
ParticipantI don’t know how long this is suppose to take to figure out the issue. But it has not worked in weeks kind of hard to run any business. I have not heard one word even on what the renewal I paid for is for clearly not support. The webpage says support great I haven’t seen that!
April 18, 2022 at 10:21 am #102079acmesupports
ParticipantDear Krisanthya,
Drop Menu works perfectly in home 2 as well as home 3 also. https://demo.acmethemes.com/education-base-pro/home-2/
https://demo.acmethemes.com/education-base-pro/home-3/
Could you please send the screenshots of the issue or email us at [email protected]?Best Regards!
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