Thrive architect content builder does not start anymore within theme - Acme Themes

Thrive architect content builder does not start anymore within theme

Best Premium and Free WordPress Themes › Forums › Education Base › Thrive architect content builder does not start anymore within theme

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Viewing 4 posts - 1 through 4 (of 4 total)
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    Posts
  • May 30, 2018 at 11:38 am #30524
    mariettedietz
    Participant

    Hi,

    I just updated the Education Base theme, and now my page builder Thrive Architect is not opening anymore. I don’t know who I should contact for support… WordPress, Acmethemes or Thrive.

    Normally when a open a page that was built with Thrive Architect, it gives me a green button saying ‘edit with Thrive Architect’ and it would open the page with the page builder menu. Now it only opens the page with a loading sign, and it keeps loading but nothing happens.

    Who do you think can help me on this?

    Kind regards,

    Mariette
    http://www.dietzcoaching.nl

    May 30, 2018 at 12:32 pm #30527
    acmesupports
    Participant

    Dear Mariettedietz,
    If you can provide us your wp-admin username and password, we will observe it and provide you possible solutions.

    Best Regards!

    May 31, 2018 at 2:22 pm #30577
    mariettedietz
    Participant

    I’m hesitant to put that on a public forum. Is there a way I can send you a private message?

    May 31, 2018 at 4:04 pm #30583
    acmesupports
    Participant

    Dear Mariettedietz,
    You can email us the information on [email protected]

    Thanks.

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Viewing 4 posts - 1 through 4 (of 4 total)
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